Drainage Information

Frequently Asked Questions

Who can provide me with information on correcting/preventing erosion of the ditch that flows through my property?
The City of Jackson can make an initial assessment and make recommendations. Depending on the size and specific situation, it may be necessary to seek the services of a qualified earthwork contractor or civil engineer. Listings for these services can be found in the yellow pages. Requests for an assessment by the City should be reported to 731.425.8220.

Who do I contact to determine if permits will be required to modify a drainage ditch?
Contact the City of Jackson Engineering Department. You may be referred to the State depending on the size and/or location of the ditch.

Who is responsible for maintaining stormwater drainage on my property?
Responsibility lies with the property owner. Often the property line is the center of a ditch or a pipe, in which case, each adjacent property owner is responsible for their half.

Who is responsible for maintaining the culvert under my driveway?
The property owner is responsible for the installation and maintenance of culverts under driveways.

If stormwater from my neighbor’s property is causing problems on my property, who should I call for assistance?
The City is not responsible for drainage on private property or between property owners. The first course of action should be to discuss the problem with the neighbor to try and resolve the problem. If the neighbor cannot or is unwilling to resolve the problem, consideration should be given to modifications on your property that would resolve the problem, such as a swale between properties or installation of drain pipes.

If stormwater from a new subdivision or other development is causing problems on my property, who should I call for assistance?
Contact the City of Jackson (assuming you live inside the City limits) at 731.425.8220. Be advised that you may be asked for additional information such as the nature of the problem, how deep water ponds or how long water “stands” after a significant rain.

Who is responsible for repairing depressions and potholes in my street?
Contact the City of Jackson (assuming you live inside the City limits) at 731.425.8541.

Can I install a plate or modify the curb to decease my driveway slope at the street?
No plates, ramps or other modifications to the curb should be made without contacting the City of Jackson Engineering Department. Approval to install or modify the drive depends on the specific circumstances of your property.

Who should I call to report mud in the street from construction activities?
Contact the City of Jackson (assuming you live inside the City limits) at 731.425.8220.

I have an easement that runs through my property, and the ground has settled around the area. Who is responsible for maintaining the easement?
Responsibility lies with the property owner. Often the property line is the center of a ditch or a pipe, in which case, each adjacent property owner is responsible for their half.

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